FREQUENTLY ASKED QUESTIONS

WE'VE COLLECTED SOME FREQUENTLY ASKED QUESTIONS HERE FOR YOU. LET'S FIND A SOLUTION TOGETHER.

Il peut y avoir 2 raisons :

1. Le revendeur n'a pas commandé le produit spécifique et ne l'a pas en exposition. Toutefois, un revendeur qui a un compte chez nous peut commander n'importe quel produit sur demande.

Il existe néanmoins une exception :

2. S'il s'agit d'un produit exclusif. Certaines de nos marques et séries sont réservées à des points d'assistance spéciaux et à des revendeurs spécialisés qui ont été spécifiquement formés par nos soins. De cette manière, nous pouvons garantir que vous, en tant que client, recevrez toujours les bons conseils sur ces produits.

Heureusement, cela n'arrive que très rarement. Dans ce cas, nous ne disposons pas encore de d'image ou celle-ci n’a pas encore été enregistrée dans notre base. Toutefois, cela devrait changer prochainement.

Vous pouvez trouver des informations supplémentaires sur nos produits :

- Dans la zone des produits sur ce site web.
- Sur notre chaîne YouTube GEWA Guitars.
- Sur nos pages Facebook et Instagram.
- Sur le site web du fabricant respectif.

Consultez l'espace produit sur ce site web.

Demandez à votre revendeur. Il doit toujours être le premier point de contact pour les questions.

Envoyer-nous un message via notre formulaire de contact.

Veuillez contacter le revendeur auprès duquel vous avez acheté l'instrument. Il est responsable de la garantie et nous contactera également en cas de doute.

Non. Les prix indiqués sur ce site sont des prix de détail recommandés (PRR).

Les revendeurs sont libres de fixer leurs propres prix et nous ne sommes pas autorisés à les influencer. Par conséquent, il est très possible et même très probable que les prix du marché de nos instruments diffèrent selon le revendeur.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

We are always on the search for artists standing out above the rest. So if you are a creative, open-minded, out-of-the-box thinking, reliable, superhero band who loves cats AND dogs, send us a complete artist package to

GEWA music GmbH
ATTN: Ovation Marketing
Oelsnitzer Str. 58
08626 Adorf
GERMANY

A complete artist package should contain music, video, Social Media, biography information, photos, press references and a cover letter listing current music gear. Please also include a proposal indicating your expectations as an endorsee of a working relationship with Ovation.

Please have in mind that we cannot return your artist package and that all submissions become property of GEWA music GmbH.

Please contact the dealer where you bought the instrument. He is responsible for the warranty processing and will also contact us in case of doubt.

Like all fine instruments, Ovation guitars require periodic care and maintenance. Your instrument will perform best if it is kept clean. A routine cleaning of the instrument using a clean lint-free cloth and a light coat of quality guitar polish will keep your instrument looking and performing at its peak. Gold-plated parts should be wiped clean after each use to prevent discoloration from skin oils and acids.

Always store your instrument at room temperature, avoiding temperature and humidity extremes. The fine tone woods used in your guitar are significantly affected by these parameters. A neck warp or top crack can render any guitar unplayable. You may wish to use an affordable/small humidifier in your case to compensate for any changes in the environmental conditions.

Keep your instrument tuned to concert pitch under normal playing and storage situations. If the instrument is to be stored for a long period, reduce the string tension slightly; one or two turns of each tuning machine will be adequate.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

Ovation’s development of outstanding pre amplifiers and pickups has always been a source of pride and passion. Ovation pioneered the use of pickups in acoustic guitars, and now, more than 50 years later, we are still known as leaders in acoustic/ electric guitar technology.

Our Celebrity models now are equipped with the easy- to-use OP4CT preamp to give you top-grade electronics that offer clarity, definition and tonal balance. The preamp is powered by a 9V-6LR battery and features a built-in guitar tuner as well as a 3-Band EQ.

After you have tuned your guitar, simply switch off the preamp by holding down the TUNER button for a few seconds.