FREQUENTLY ASKED QUESTIONS

WE'VE COLLECTED SOME FREQUENTLY ASKED QUESTIONS HERE FOR YOU. LET'S FIND A SOLUTION TOGETHER.

Domande frequenti

Qui troverai le domande più frequenti.

Se le risposte fornite qui non ti aiutano, contatta il nostro servizio clienti.

Questo può avere 2 ragioni:

1. Il rivenditore non ha ordinato il prodotto specifico e non lo ha in esposizione. Tuttavia, un rivenditore a noi associato può ordinare qualsiasi prodotto da noi su richiesta.

L'eccezione è la seguente:

2. Se si tratta di un prodotto esclusivo. Alcuni dei nostri marchi e serie sono riservati a punti di supporto speciali e rivenditori specializzati che sono stati specificamente formati da noi. In questo modo, possiamo garantire che il cliente, riceva sempre i consigli corretti su questi prodotti.

Questo accade molto raramente. In tal caso, non sono ancora disponibili immagini o non è stato ancora archiviato da noi. Tuttavia, verrà caricato a breve.

Puoi trovare ulteriori informazioni sui nostri prodotti nelle seguenti fonti:

- Nell'area prodotti di questo sito web.
- Sul nostro canale YouTube GEWA Guitars.
- Sulle nostre pagine Facebook e Instagram.
- Sul sito web del rispettivo produttore.

Dai un'occhiata all'area prodotti su questo sito.

Chiedi al tuo rivenditore, è sempre il primo punto di contatto per le domande.

Basta inviarci un messaggio tramite il nostro modulo di contatto.

Si prega di contattare il rivenditore da cui è stato acquistato lo strumento. Sono responsabili della garanzia e ci contatteranno anche in caso di dubbio.

No. I prezzi su questo sito Web sono prezzi al dettaglio consigliati (RRP).

I rivenditori sono liberi di stabilire i propri prezzi e non siamo autorizzati a influenzarli. Pertanto, è probabile che i prezzi di mercato dei nostri strumenti differiscano a seconda del rivenditore.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

We are always on the search for artists standing out above the rest. So if you are a creative, open-minded, out-of-the-box thinking, reliable, superhero band who loves cats AND dogs, send us a complete artist package to

GEWA music GmbH
ATTN: Ovation Marketing
Oelsnitzer Str. 58
08626 Adorf
GERMANY

A complete artist package should contain music, video, Social Media, biography information, photos, press references and a cover letter listing current music gear. Please also include a proposal indicating your expectations as an endorsee of a working relationship with Ovation.

Please have in mind that we cannot return your artist package and that all submissions become property of GEWA music GmbH.

Please contact the dealer where you bought the instrument. He is responsible for the warranty processing and will also contact us in case of doubt.

Like all fine instruments, Ovation guitars require periodic care and maintenance. Your instrument will perform best if it is kept clean. A routine cleaning of the instrument using a clean lint-free cloth and a light coat of quality guitar polish will keep your instrument looking and performing at its peak. Gold-plated parts should be wiped clean after each use to prevent discoloration from skin oils and acids.

Always store your instrument at room temperature, avoiding temperature and humidity extremes. The fine tone woods used in your guitar are significantly affected by these parameters. A neck warp or top crack can render any guitar unplayable. You may wish to use an affordable/small humidifier in your case to compensate for any changes in the environmental conditions.

Keep your instrument tuned to concert pitch under normal playing and storage situations. If the instrument is to be stored for a long period, reduce the string tension slightly; one or two turns of each tuning machine will be adequate.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

Ovation’s development of outstanding pre amplifiers and pickups has always been a source of pride and passion. Ovation pioneered the use of pickups in acoustic guitars, and now, more than 50 years later, we are still known as leaders in acoustic/ electric guitar technology.

Our Celebrity models now are equipped with the easy- to-use OP4CT preamp to give you top-grade electronics that offer clarity, definition and tonal balance. The preamp is powered by a 9V-6LR battery and features a built-in guitar tuner as well as a 3-Band EQ.

After you have tuned your guitar, simply switch off the preamp by holding down the TUNER button for a few seconds.