FREQUENTLY ASKED QUESTIONS

HEMOS RECOPILADO PARA USTED ALGUNAS DE LAS PREGUNTAS MÁS FRECUENTES. ENCONTREMOS JUNTOS UNA SOLUCIÓN.

Esto puede deberse a 2 razones:

1. La tienda no ha pedido el producto específico y no lo tiene en exposición. Sin embargo, un concesionario asociado a nosotros puede pedirnos cualquier producto si lo solicita.

La excepción es la siguiente:

2. Si se trata de un producto exclusivo. Algunas de nuestras marcas y series están reservadas a puntos de atención específicos y a tiendas especializadas que han sido formados por nosotros. De este modo, podemos garantizar que usted, el cliente, reciba siempre el asesoramiento correcto sobre estos productos.

Afortunadamente, esto sólo ocurre en muy raras ocasiones. En tal caso, todavía no hay material de imagen o no ha sido almacenado por nosotros. Sin embargo, esto debería cambiar en breve.

Puede encontrar información adicional sobre nuestros productos en las siguientes fuentes:

- En el área de productos de este sitio web.
- En nuestro canal de YouTube GEWA Guitars.
- En nuestras páginas de Facebook e Instagram.
- En la página web del fabricante correspondiente.

- Consulta el área de productos de esta web.
- Pregunta en su tienda local. Ellos deberían ser siempre el primer punto de contacto para las preguntas.
- Simplemente envíanos un mensaje a través de nuestro formulario de contacto.

Pónte en contacto con la tienda donde compraste el instrumento. Ellos son los responsables de la garantía y también se pondrán en contacto con nosotros en caso de duda.

No. Los precios que aparecen en este sitio web son precios de venta al público recomendados (PVP).

Las tiendas son libres de fijar sus propios precios y nosotros no podemos influir en ellos. Por lo tanto, es muy posible e incluso muy probable que los precios de mercado de nuestros instrumentos difieran según la tienda.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

  1. Unfortunately you cannot buy directly from us, yet. Please contact one of our authorized Ovation dealers in your country. They will be happy to place your order.
  2. If you don't have a dealer in your country yet, visit our dealer locator and ask your local dealer for recommendations.

We are always on the search for artists standing out above the rest. So if you are a creative, open-minded, out-of-the-box thinking, reliable, superhero band who loves cats AND dogs, send us a complete artist package to

GEWA music GmbH
ATTN: Ovation Marketing
Oelsnitzer Str. 58
08626 Adorf
GERMANY

A complete artist package should contain music, video, Social Media, biography information, photos, press references and a cover letter listing current music gear. Please also include a proposal indicating your expectations as an endorsee of a working relationship with Ovation.

Please have in mind that we cannot return your artist package and that all submissions become property of GEWA music GmbH.

Please contact the dealer where you bought the instrument. He is responsible for the warranty processing and will also contact us in case of doubt.

Like all fine instruments, Ovation guitars require periodic care and maintenance. Your instrument will perform best if it is kept clean. A routine cleaning of the instrument using a clean lint-free cloth and a light coat of quality guitar polish will keep your instrument looking and performing at its peak. Gold-plated parts should be wiped clean after each use to prevent discoloration from skin oils and acids.

Always store your instrument at room temperature, avoiding temperature and humidity extremes. The fine tone woods used in your guitar are significantly affected by these parameters. A neck warp or top crack can render any guitar unplayable. You may wish to use an affordable/small humidifier in your case to compensate for any changes in the environmental conditions.

Keep your instrument tuned to concert pitch under normal playing and storage situations. If the instrument is to be stored for a long period, reduce the string tension slightly; one or two turns of each tuning machine will be adequate.

You can visit Ovationtribute.com for a list of serial numbers, and an explanation of how they are coded.

Ovation’s development of outstanding pre amplifiers and pickups has always been a source of pride and passion. Ovation pioneered the use of pickups in acoustic guitars, and now, more than 50 years later, we are still known as leaders in acoustic/ electric guitar technology.

Our Celebrity models now are equipped with the easy- to-use OP4CT preamp to give you top-grade electronics that offer clarity, definition and tonal balance. The preamp is powered by a 9V-6LR battery and features a built-in guitar tuner as well as a 3-Band EQ.

After you have tuned your guitar, simply switch off the preamp by holding down the TUNER button for a few seconds.